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Frequently Asked Questions
How do I get access to EXDOC?
How do I obtain my export documentation if I do not have access to EXDOC?
What is an RFP?
What is an EDI User?
What commodities can I obtain export documentation for via EXDOC?
How do I communicate with EXDOC?
What are the associated costs?
How do I contact the EXDOC helpdesk
What is EXDOC?
EXDOC is the Australian Quarantine and Inspection Service (AQIS) electronic export documentation system that allows the electronic lodgement and issuance of export permits, health certificates, certificates as to condition and phytosanitary certificates to enable export. Export information can be submitted as a single transaction, or incrementally as it becomes known.
EXDOC can also obtain, on behalf of the client, an Export Declaration Number (EDN) from Australian Customs Service with one single electronic message by using the Single Electronic Window (SEW) option.
How do I get access to EXDOC?
- Select your third party software package from an accredited software supplier (EDI User only)
- Complete an EXDOC registration form
- Wait for notification that your EXDOC registration has been processed
- Commence testing with EXDOC to familiarise yourself with the system before being able to formally use EXDOC production (EDI only)
How do I obtain my export documentation if I do not have access to EXDOC?
If you are registered with EXDOC as an Exporter you can organise for an agent to lodge RFP's with EXDOC on your behalf.
What is an RFP?
Request For Permit. The RFP is provided by the exporter and describes product, when and where it was processed, its overseas destination, and other details, for example describing consignor, consignee and transport. RFP’s contain equivalent information to that being provided to AQIS offices in a Notice of Intention to Export (EX28 or EX222).
What is an EDI User?
Electronic Data Interface (EDI User). A company who elects to submit and receive information electronically as opposed to manually. The EDI message that complies with UN EDI for Administration, Commerce and Transport (EDIFACT) is used to submit an RFP.
What commodities can I obtain export documentation for via EXDOC?
Dairy, Fish, Meat, Grain, Horticulture, Wool, Skins and Hides.
How do I communicate with EXDOC?
There are eight third party software packages which have been accredited by AQIS which clients can purchase to communicate with EXDOC. EXDOC Interface Software Suppliers
What are the associated costs?
Meat
$12.00 - Health Certificate
$500 per annum for a meat licence for those who export beef, sheep, goat meat products
Wool or Skins & Hides
$16.00 - Health Certificate
Grain
$29.00 - Phytosanitary Certificate
$29.00 - RFP (prescribed grain only)
$20.00 - In-office charge for the re-issue of a Phytosanitary certificate
Horticulture
$10.00 - RFP
$10.00 - RFP rebate
$10.00 - Phytosanitary Certificate - CA inspected
$20.00 - Phytosanitary Certificate - AQIS inspected
$5.00 - Phytosanitary Certificate rebate
40cents - non phyto destination volume charge (per tonne or there partof)
$1.10 - phyto destination - CA inspected volume charge (per tonne or there partof)
$2.25 - phyto destination - AQIS inspected volume charge (per tonne or there partof)
Fish
$16.00 - RFP and Health Certificate
$150.00 per annum EXDOC Registration Fee
Dairy
$15.00 - AQIS Inspected RFP Health Certificate
$6.00 - QA agreement RFP Health Certificate
$351 – replacement Certificates
Please note the above charges are subject to change and should be used as a guide only. Please seek advice from your AQIS Regional Office for current charging guidelines.
EXDOC Helpdesk
If your question has not been answered in the above information please contact the EXDOC helpdesk.