How AQIS Helps Exporters

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How AQIS Helps Exporters

AQIS provides advice and assistance to existing and potential exporters of agricultural and fisheries produce on the following:

  • Import conditions of destination countries for all agricultural, fisheries and forestry products, a number of conditions are available online see Export Requirements
  • Australian Export Legislation requirements
  • Export documentation, including export permits, health and phytosanitary certificates
  • AQIS quality assurance arrangements
  • Premises registration requirements
  • Inspection procedures
  • AQIS fees and charges

AQIS can also provide assistance when exporters are experiencing difficulties with their exports in relation to government health documentation or other quarantine barriers. If an issue does not come under AQIS’s jurisdiction, AQIS can refer clients to other relevant agencies that may be able to be of assistance. 

When you export ‘Prescribed Goods’ 

Under the Export Control Act 1982, there are ‘prescribed’ and ‘non-prescribed’ goods. Depending on what you want to export, the requirements you must meet will vary. Examples of prescribed goods are:

  • dairy
  • live animals
  • fish
  • plants and plant products
  • eggs
  • meat and meat products
  • grain
  • animal food (frozen raw meat)
  • organic produce
  • fresh fruit and vegetables
  • dried fruit
  • pharmaceuticals (raw animal material)

When you export ‘Non-Prescribed Goods’ 

Non-prescribed goods are all other goods, and provisions may apply depending on the requirements of the importing country. AQIS can assist clients with exporting non prescribed good; however fees are payable and certain information including the importing country requirements must be provided by the exporter to AQIS.

Regional contacts

For further information please email Exports or contact AQIS in your state or territory:

City Phone Fax

Adelaide

08 8201 6000

08 8201 6161 

Brisbane

07 3246 8755

07 3246 8639

Cairns

07 4030 7800

07 4035 9578

Darwin

08 8920 7000

08 8920 7011

Hobart

03 6233 3352

03 6234 6785

Melbourne

03 8318 6700

03 8318 6701

Perth

08 9334 1555

08 9334 1666

Sydney

02 8334 7444

02 8334 7555

Townsville

07 4789 7888

07 4789 7821

Free call from within Australia

General free call number that will connect to nearest regional office.
Phone: 1800 020 504

AQIS National office

Phone: +61 2 6272 3933

Additional information about exporting from Australia

Export requirements

  • ANIMEX AQIS's Export Conditions Database of live animals and reproductive material from Australia
  • PHYTO AQIS's Export Conditions Database of plant and plant products from Australia.
  • EXDOC AQIS's electronic document lodgement process for plant, grain, horticulture and plant products from Australia.
  • Export Legislation Lists all appropriate legislative requirements for exporters.

Other government agencies and departments

  • Biosecurity Australia is responsible for preparing submissions and participating in negotiations with overseas trading partners to improve market access for Australian animal and plants and their products.
  • The Australian Customs Service are responsible for controlling the export of certain goods, and adequately recording Australia's international trade.
  • The Australian Trade Commission – Austrade - helps Australian companies win overseas business for their products and services by reducing the time, cost and risk involved in selecting, entering and developing international markets.
  • The New Industries Development Program endeavours to improve Australia’s performance in the development and commercialisation of new innovative agribusiness products, services and technologies.
  • Food Standards Australia New Zealand develop food standards for composition, labelling, and contaminants that apply to all foods produced or imported for sale in Australia and New Zealand.
  • AusIndustry is responsible for delivering products, services and information that support industry, research and innovation.

Other useful agencies

  • The Australian Chamber of Commerce and Industry (ACCI) is the peak council of Australian business associations. This website has links to all State Chambers of Commerce.
  • Meat & Livestock Australia undertakes a range of research and development, information and marketing programs designed to benefit beef, sheep meat and goat meat industry participants.
  • Sheepmeat Council of Australia is the peak national body representing the interests of sheep meat producers.
  • Cattle Council of Australia is the peak producer organisation representing Australia's beef cattle producers.
  • Livecorp is owned, funded and controlled by livestock exporters with the principal function of managing the direction and delivery of live export industry funded programs and services.
  • Aus-Meat is responsible for establishing and maintaining National Industry Standards for Meat Production and Processing.
  • Australian Meat Industry Council is the Peak Council that represents retailers, processors, exporters and smallgoods manufacturers in the post-farm-gate meat industry.
  • Grains Council of Australia is the peak body of the Australian grains industry.
  • Australian Horticultural Exporters’ Association is the National Peak Industry Body of Exporters, committed to the development of the export of Australian Horticultural products, namely fresh fruit and vegetables, edible nuts, cut flowers, native flowers, foliage and nursery produce.
  • Dairy Australia is a joint initiative of the Dairy Research and Development Corporation, the Australian Dairy Corporation and the Australian Dairy Industry Council.