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Contact AQIS

Australian Quarantine and Inspection Service (AQIS)

ABN: 24113085695

National office
Photo of the AQIS Canberra national office

Street Address: 18 Marcus Clarke Street CANBERRA CITY ACT 2601
Postal Address: GPO Box 858, CANBERRA ACT 2601
Phone: +61 2 6272 3933
Freecall: 1800 020 504 (from within Australia - calls from mobile and public phones may incur additional charges)
Email: AQIS Communication
Web: www.aqis.gov.au

Regional offices

Contact our regional offices

Organisational contact information

Program Contact
Accounts Receivable  
Air Cargo  
Airports  
Animal quarantine stations

Byford Quarantine Station—Perth
Phone: +61 8 9525 1763
Fax: +61 8 9526 2199
Email: Byford

Eastern Creek Quarantine Station—Sydney
Phone: +61 2 9625 4566
Fax: +61 2 9832 1532
Email: Eastern Creek

Spotswood Quarantine Station—Melbourne
Phone: +61 3 9391 1627
Fax: +61 3 9391 0860
Email: Spotswood

AQIS Organic Approved Certifying Organisations
AQIS Import Management System (AIMS)
Australian Fumigation Accreditation Scheme (AFAS)
Ballast water Email: Ballast Water
Ballast Water Decision Support System Email: DSS
Biological imports Address: AQIS Biologicals Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4578
Fax: +61 2 6249 1798
Email: Biologicals
Sea Cargo Phone: +61 2 6272 3999
Communication—general  Email: AQIS Communication
Communication—media

Phone: +61 2 6272 3232

Compliance and investigations  
Compliments and complaints  
Consultative committees  
Dairy and dairy product exports

Email: Dairy
Phone: 1300 723 241 (General enquiries)


Detector Dogs
Email: Dogs
Entry Management

Email: Entry Management
Phone: +61 2 6272 3390

Equine Influenza Enquiry Implementation  Email: Horse Imports 
Fish exports  
Grain and Plant Products Export Program regional contacts  
Horticulture Exports Program regional contacts   
Imported food AQIS Imported Food Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 5488
Fax: +61 2 6272 5423
Email: Imported Food
Imported Food Inspection Scheme  
ICON Administrator Email: ICON
Live animal exports (including cats and dogs)

AQIS Live Animal Exports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4581
Fax: +61 2 6272 5423
Email: Animal Exports

Live animal imports (including cats and dogs)

AQIS Live Animal Imports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4454
Fax: +61 2 6272 3110
Email: Animal Imports

Machinery imports (including cars, machinery, motorbikes, tyres) Machinery National Coordination Centre
AQIS
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: AQIS Machinery
Mail centres  
Meat exports Email: Meat Exports
Meat inspection Email: Meat Inspection
Military—AQIS National Coordination Centre

Military NCC
AQIS
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: AQIS Military

Northern Australia Quarantine Strategy (NAQS)  
Organic and bio-dynamic products exports Email: Organic

Plant Quarantine Program

Email: Plant Quarantine
Phone: +61 2 6272 3917

Post Border Detections

AQIS National office (Canberra)
Email: Quarantine Reports
Phone: +61 2 6272 4688
Fax: +61 2 6272 4874

AQIS Central East Region office (NSW)
Phone: +61 2 8334 7675
Fax: +61 2 8334 7680
Email: NSWPQD

AQIS North East Region office (Brisbane)
Phone: +61 7 3246 8694
Email: CIU Brisbane

AQIS Northern Region office (Cairns)
Phone: +61 7 4030 7852
Fax: +61 7 4030 7843
Email: CDO

AQIS South East Region office (VIC)
Phone: +61 3 8308 5018/21
Fax: +61 3 8308 5014
Email: VIC Risk Unit

AQIS South East Region office (TAS)
Phone: +61 3 6233 3352
Fax: +61 3 6234 6785

AQIS South West Region office (SA)
Phone: +61 8 8201 6134

AQIS South West Region office (WA)
Phone: +61 8 9334 1502
Email: CIUWA

AQIS Northern Region office (Darwin)
Phone: +61 8 8920 7040
Fax: +61 8 8920 7022
Email: AQIS Northern Region Office

Quarantine Approved Premises contacts
Quarantine Awards
Recruitment Web: www.daff.gov.au/about/jobs
Regional offices  
Schools / student enquiries Email: Schools Contact
Timber and timber products imports 

Timber and Timber Products National Coordination Centre
Phone: +61 3 8318 6929
Fax: +61 3 8318 6777
Email: Timber Imports 

Vessel contacts  


Last reviewed: 30 Jun 2010
Contact: