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Management Services Division
Management Services Division
Chief Operating Officer, Bill Pahl
Ph: +61 2 6272 4882
The Management Services Division is responsible for the delivery of efficient and effective corporate services through a mix of internal and external service provider arrangements to DAFF including:
- People, financial and information management
- Administrative and office systems
- Information technology
- Management of outsourced services contracts
- Financial human resource and physical planning, reporting and evaluation, and
- The collection and distribution of industry levies through the Levies Revenue Service
Finance
Chief Finance Officer, John Bridge
Ph: +61 2 6272 4398
Corporate Finance advises the Secretary on all financial matters and is responsible for maintaining ongoing dialogue on financial matters and planning and processes with senior management in the Department. This area is responsible for:
- Processing accounts payable and accounts receivable
- Budgeting
- Reporting
- Tax management and insurance
- Policy advice and financial management
- Business improvement strategies
- Help desks
Information Services
Chief Information Officer, Steven Foley
Ph: +61 2 6272 5200
The Information Services area is responsible for the following services:
- ICT Strategic Direction - Corporate ICT strategic and technology planning
- Corporate IT Contract Management - delivery of outsourced infrastructure and software support services.
- Corporate Systems – delivery and management of corporate business systems
- Information Management – providing information / record practices and services
- Internet - providing on-line services via Internet, Intranet and portal technology
- ICT Security - application and system security advice, assessments and monitoring services.
- Telecommunications – delivery of voice and telephone services
Human Resources
General Manager, Julie Hicks
Ph: +61 2 6272 4189
The Human Resources area is responsible for effectively managing the department’s human resources including:
- DAFF Collective Agreement
- Graduate Development Program
- Learning and development
- Occupational Health and Safety
- Pay and Conditions
- Performance Management/Workplan Agreements
- Recruiting and Staffing
- Values and Behaviour
- Workplace Diversity including the Department's Indigenous programs
Levies Contracts and Services
General Manager, Steve Maxwell
Ph: +61 2 6272 4411
The Levies, Contracts and Services Branch is responsible for the following services:
- Levy financial management including collection and payments
- Compliance with levy legislation
- Levy Information and policy advice
- Copy centre – provides copying, printing and publishing services
- Contact/Tenders Management Services – manages internal/external contracts and tender processes
- Despatch – mail services
- Jobmatch Office Support Agency
- Property – building maintenance and relocation issues
- Outsourced management of legal, travel (domestic and overseas) and fleet services and property contracts
Governance and Planning Branch
General Manager, Craig Penney
Ph: +61 2 6272 3476
- Business, Ethics, Security and Investigations Unit
- Internal Audit
- Governance Policy and Support
- Planning, Reporting and Risk Management
Governance services include: governance policy advice, training and support eg. Chief Executive's Instructions, delegations, FOI, privacy, corporate risk management, auditing, security, fraud control, and misconduct investigation activities.